Shipping Fee: Free delivery within the United States (excluding Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam, and Marshall Islands)
Working time: Monday-Friday 9:00-17:00
Email: sales@ifjf.com
Address: 1942 Broadway St STE 314C,Boulder CO 80302
DELIVERY
Our warehouse is working from Monday to Friday, and we will deliver the goods within 2 working days after receiving your payment. Estimated delivery times fall within 6-8 working days, depending on your location and the inventory status at the respective warehouse. In case an item is out of stock, we will promptly communicate with you to provide updates. The estimated delivery time applies to those states eligible for free shipping. To ensure a smooth delivery process, please make sure to provide an accurate street address (not a PO Box) and up-to-date contact information during checkout.
Please be aware that severe weather conditions may cause logistical delays.
FAST DELIVERY
We provide fast delivery fee, after receiving the payment within 1 working day to process the order. The expected delivery time is within 3-5 working days. Charge according to the goods and delivery location, after purchasing the express service, if the goods are not delivered within 3-5 working days, pay according to the delay time, up to 100% of the express service cost. A delay of one working day pays 20%, a delay of two working days pays 50%, a delay of three working days pays 100%.
SHIPMENT FOR AN ORDER WITH MULTIPLE ITEMS
We aim to have all your items delivered together. However, due to varying shipping options, we may occasionally send products separately. You will receive a shipment notification email once an item is dispatched.
ORDER CANCELLATION
To cancel your order before the product is manufactured or shipped, please contact us. Full refunds are available for canceled orders. If the product has already been shipped, cancellation is not possible. To cancel your order after receiving the goods, refer to our return policy.
Note for taxes
Our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, some limited countries (especially for some European countries such as Germany, Italy, UK and Canada,etc.) may need to pay duties or VAT according to your countries’ levying rules.
